You will be able to access all the sessions under the “All Sessions” tab within the Attendee Hub. The link to the Attendee Hub will be emailed and posted on our website 1 week before the event.
In the Innovations Attendee Hub, the schedule will recognize the time zone selected on your device and will reflect the session times in that time zone automatically.
You’re welcome to engage and connect with other attendees through the chat and Q&A features, but you will not be able to turn on your microphone or camera during presentations.
You will receive an email closer to the conference with a link to the full list of handouts. They will also be accessible within the Mobile App or Innovations Attendee Hub on each workshop page.
Enter questions in the Q&A icon to the right of the session screen during the live presentation. The Q&A feature will only be available for questions relating to the content. Due to the large volume of attendees, please check to see if someone has already posed the question you want to be answered. If you see questions you like, click the “thumbs up” under the question. Keep in mind that there will be a large attendance and the speaker may only be able to answer a few questions. Not all sessions will contain Q&A.
Your Innovations registration will include access to the virtual workshop recordings for 14 days after the event has ended.
You will need to watch the live presentations as they are being presented in order to receive live credit.
As a conference attendee, you can also purchase the Innovations Complete Recording Package for an additional $299.99 to receive unlimited access to the recordings. This can be added by selecting ‘Already Registered’ on the Innovations home page to modify and add it to your registration. These recordings will be available about 4-6 weeks after the event. CE hours and approvals on products may differ from live CE approvals. Some credit approvals expire after a period and cannot be guaranteed for a lifetime. Since the self-study recordings include the same content as the live event, you cannot earn credit for both.
If you can’t attend the conference at all, you can purchase the Innovations Complete Recording Packagefor $599.99.
You can attend any presentation that you would like to, even if it hasn’t been added to your schedule prior to the start of the conference. 5 minutes before the presentation begins, a “Join session” button will appear below the session title and date that will start the video. This will automatically add the session to your schedule. You can add a session to your schedule by clicking on the “Add” button next to its title on the “All Sessions” tab if there is more than 5 minutes remaining before the start of the session. You can access your schedule by clicking on the calendar icon in the upper-right corner of the Innovations Attendee Hub and selecting “View your full schedule” from the drop-down menu.
You will be able to access the session recordings within the Innovations Attendee Hub regardless of whether they were in your schedule or not. The recordings from the sessions will be available about 1-2 hours after the session has ended, and you will have access to the recordings for 14 days after the event has ended.
No, we do not have any capacity limits on our virtual workshops themselves, so everyone who wants to attend a virtual presentation will have access to it.
Our customer service team is here and happy to help. You can reach us by email at innovations@pesi.com or by phone at 800-844-8260, Monday through Friday from 6:30 am to 6:00 pm Central Time.
Innovations offer a risk-free cancellation. All cancellation requests will need to be submitted to Innovations@pesi.com.
We will email each attendee a link to the evaluation for the live sessions after the event has ended. You will identify any of the live sessions that you watched as they were occurring live, then evaluate the presentations to receive your CE certificate for those sessions. Some boards or professions may require post-tests. Click here for more CE details.
No, you do not need to attend all of the live sessions in order to earn CE credit for the ones you are able to attend live. You will be able to access your CE certificate after completing the evaluation of the live sessions you attended at the time of the live broadcast. For questions specific to CE credit, please contact PESI at ceconferences@pesi.com.
Session 104, Bringing Your Authentic Self to Work taking place on Wednesday, October 8th from 9:30am - 2:30pm PT with Kirsten Lind Seal offers ethics credit. For full CE details, visit here.
Session 203, Treating Cultural and Racial Trauma with Somatic Practices, taking place on Thursday from 11:00am - 1:00pm PT with Chinwé Williams offers cultural competency credits. Another session offering competency credit is session 602, Trauma-Informed Culturally Competent Care, taking place on Saturday from 10:00am - 12:00pm PT. For full CE details, visit here.
If you are unsure of what browser and/or operating system you are on, you can click on this link (Windows 10 may show as Windows NT 10.0).
Operating Systems
Ensure that whether you’re utilizing Windows or a Mac computer, it is updated to the latest version of the operating system.
Internet Browsers
The Attendee Hub website is compatible with the latest versions of Google Chrome, Firefox Quantum, Safari, and Microsoft Edge.
You can complete a connection speed test by clicking here: Speedtest by Ookla - The Global Broadband Speed Test. We recommend a wired internet connection with at least 10 Mbps download speed for the best viewing experience.
If you are still experiencing technical issues, our customer service team is here and happy to help. You can reach us by emailing innovations@pesi.com or calling 800-844-8260, Monday through Friday from 6:30 am to 6:00 pm Central Time. If reaching us by email, we suggest sending a screenshot of any error you’re experiencing to help expedite a solution.
